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Website Disclaimer

  1. Introduction

1.1   This disclaimer shall govern your use of our website.

1.2   By using our website, you accept this disclaimer in full; accordingly, if you disagree with this disclaimer or any part of this disclaimer, you must not use our website.

1.3   Our website uses cookies; by using our website or agreeing to this disclaimer, you consent to our use of cookies in accordance with the terms of our Privacy Policy.

  1. Credit

2.1   This document was created using a template from SEQ Legal (https://seqlegal.com).

  1. Copyright notice

3.1   Copyright (c) 2019 GB Serviced Offices Ltd.

3.2   Unless otherwise stated, subject to the express provisions of this disclaimer:

(a)   we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and

(b)   all the copyright and other intellectual property rights in our website and the material on our website are reserved.

  1. Licence to use website

4.1   You may:

(a)   view pages from our website in a web browser;

(b)   download pages from our website for caching in a web browser; and

(c)    print pages from our website,

        subject to the other provisions of this disclaimer.

4.2   Except as expressly permitted by Section 4.1 or the other provisions of this disclaimer, you must not download any material from our website or save any such material to your computer.

4.3   You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.

4.4   Unless you own or control the relevant rights in the material, you must not:

(a)   republish material from our website (including republication on another website);

(b)   sell, rent or sub-license material from our website;

(c)    show any material from our website in public;

(d)   exploit material from our website for a commercial purpose; or

(e)   redistribute material from our website.

4.5   We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

  1. Limitations and exclusions of liability

        Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

7.1   Nothing in this disclaimer will:

(a)   limit or exclude any liability for death or personal injury resulting from negligence;

(b)   limit or exclude any liability for fraud or fraudulent misrepresentation;

(c)    limit any liabilities in any way that is not permitted under applicable law; or

(d)   exclude any liabilities that may not be excluded under applicable law.

7.2   The limitations and exclusions of liability set out in this Section 7 and elsewhere in this disclaimer:

(a)   are subject to Section 7.1; and

(b)   govern all liabilities arising under this disclaimer or relating to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in this disclaimer.

7.3   To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

7.4   We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

7.5   We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

7.6   We will not be liable to you in respect of any loss or corruption of any data, database or software.

7.7   We will not be liable to you in respect of any special, indirect or consequential loss or damage.

7.8   You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or this disclaimer (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

  1. Variation

8.1   We may revise this disclaimer from time to time.

8.2   The revised disclaimer shall apply to the use of our website from the time of publication of the revised disclaimer on the website.

  1. Law and jurisdiction

10.1 This disclaimer shall be governed by and construed in accordance with English law.

10.2 Any disputes relating to this disclaimer shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Privacy Policy

GB Serviced Offices Limited (collectively, “GBSO”, “we”, “us”, “our” in this Privacy Policy) respects your privacy and cares about your privacy. We are committed to maintaining your trust by protecting your Personal Information. This Privacy Policy explains who we are, how we collect, how we use your Personal information and how we can exercise your privacy rights.

Before you use our services, please read this Policy in its entirety, which helps you make informed decisions about your relationship with us. It is important for you to read this Privacy Policy with any other Privacy Notice or fair processing notice we may provide on specific occasions when we are collecting or processing Personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.

 

Data Controller

GBSO is the controller and responsible for your Personal data when you are using our services.

 

Contact details

Company Name in Full: GB SERVICED OFFICES LTD

Email address: info@gbservicedoffices.co.uk

Postal address: Unit 5, 109 Powke Lane, Cradley Heath, West Midlands, United Kingdom,  B65 5PX

Telephone number: 0121 561 4847

                 

Changes to the Privacy Policy and your duty to inform us of changes

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

 

  1. Data We Collect

Under the GDPR (Guide to the General Data Protection Regulation), ‘Personal data’ means any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of Personal data about you which we have grouped as follows :

  • Identity Data, including your first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender and which may also include your supplying us with photo ID copy passport information and/or NI numbers.
  • Contact Data, including your billing address, email address, and telephone numbers.
  • Financial Data, including your debit or credit card details, bank account, and payment or other information required when you make a purchase.
  • Other Personal Information, including instant messenger and social media screen names, usernames and passwords, relationship to an emergency point of contract, vehicle identification, and other details such as the purpose of your visit.
  • Transaction Data : Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and version, operating system and platform and other technology and the devices you use to access this website.
  • Profile Data : Purchases or orders made by you, your interests, preferences, feedback and survey responses.
  • Usage Data : Information about how you use our website, products and services.
  • Marketing and Communication Data : Your preference in receiving marketing from us and our third parties and your communication preferences.

We do not collect any “Sensitive Personal Data” defined as “Special Categories of Personal Data” in Article 9 & 10 in GDPR which includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. Nor do we collect any information about criminal convictions and offences.

Where we need to collect Personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

 

  1. Methods to collect Personal information
  • Direct interaction. You may give us your Identity or Contract Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes Personal data you provide when you:
    • register an account with us;
    • enter into a contract with us in relation to services provided by us;
    • submit enquiries to us;
    • give us some feedback or
    • subscribe to marketing communications from us;
  • Automated technologies or interactions. When you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this Personal data by using cookies and other similar technologies.
  • Third parties or publicly available sources. We may receive Personal data about you from various third parties and public sources as set out below;
    • Technical Data from advertising networks and search information providers.
    • Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
    • Identity and Contact Datafrom data brokers or aggregators. We will only accept Identity and Contact Data in this way where we have checked that these third parties either have your consent to disclose your personal data to us for the purposes of contacting you to offer services in relation to which you have made enquiries with those third parties or are otherwise legally permitted or required to disclose your personal data to us. We will notify you when we receive your personal data from a data broker or aggregator to confirm with you that you consent to us processing your data for the purposes advised by that data processor or aggregator.
    • Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

 

  1. Use of your Personal data

Our legal basis for collecting and using the Personal Information described above will depend on the Personal Information concerned and the specific context in which we collect it. However, in general, we use your Personal information to:

  • provide you with our services, in order to meet our contractual obligations to you or your company;
  • contact you about our services, promotions, and sweepstakes. We generally rely on our legitimate interests in marketing our services to you, whether on our services to you, whether on our own website or on third party websites and in providing these promotions or sweepstakes, where permitted by applicable law. We ensure that we do not use your Personal Information in ways you would not expect by allowing you to opt out of receiving all such communications (unless they are solely related to the provision of our services to you and have no marketing element) and, where required by applicable law, we will not send any such messages without your prior consent; and
  • comply with our legal obligations. Among other things, we use Personal Information to comply with financial reporting obligations, or court orders, warrants, or subpoenas in accordance with applicable law.

 

  1. Change of purpose

We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

 

  1. Cookies and similar tracking technology

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. We use the following cookies :

  • Strictly necessary cookies. There are cookies that are required for the operation of our website.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences.
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have flowed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) please note that some parts of our website may become inaccessible or not function properly.

 

  1. Disclosures of your personal data

We may share your personal data with the parties set out below for the purpose set out at above.

  • Internal Third Parties such as other group companies.
  • External Third Parties such as Landlords in relation to the premise where we provide services. We are required to notify the landlords of each building when a new tenant takes occupation, or at any time on request by the Landlords for occupation or licence details and this may involve the disclosure of your personal data if you are the tenant or licence holder.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purpose and only permit them to process your personal data for specific purposes and in accordance with our instructions.

 

  1. International transfers

We do not transfer your personal data outside the European Economic Area (EEA).

 

  1. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we legally required to do so.

 

  1. Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purpose of satisfying any legal, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the account, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.

In some circumstances, you can ask us to delete your data. See ‘Request erasure’ below for further information.

 

  1. Your legal rights

Under certain circumstance, you have rights under data protection laws in relation to your personal data as follows:

  1. Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  2. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  3. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  4. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  5. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
  • if you want us to establish the data’s accuracy;
  • where our use of the data is unlawful but you do not want us to erase it;
  • where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
  • you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
  1. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  2. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you do not withdraw your consent nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if there is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us.

  1. No fee usually required.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.